Refund & Cancellation Policy

1. 14-Day Money-Back Guarantee (Pro Subscriptions)

We believe in providing the highest quality engineering education. If you purchase an annual or monthly Pro membership and find that CodeMentees does not meet your learning expectations, you may request a full refund within 14 days of your initial purchase.

To qualify, your account must have accessed fewer than 25% of gated curriculum tracks during the initial trial period.

2. Live Cohorts & Bootcamps

For live cohorts, masterclasses, and intensive bootcamps:

• Full Refund: Permitted up to 7 days before the official scheduled start date of the cohort.
• Partial Refund (50%): Permitted after the first live orientation session if you decide not to proceed.
• No Refunds: After the second live class session has taken place, tuition fees become non-refundable as mentorship seats are reserved.

3. Subscription Cancellations

You may cancel your recurring subscription at any time via your account settings dashboard or by contacting support. Upon cancellation, you will retain full access to all Pro features until the conclusion of your current billing period. No future charges will be billed.

4. How to Request a Refund

To initiate a refund request, submit a ticket via our Support Portal or send an email to billing@codementees.com with:

• Your registered email address
• Invoice or transaction ID
• Brief reason for refund request

Refunds are processed within 3-5 business days to the original payment method (Stripe, UPI, or Credit Card).